Website projects are inherently complex and require careful planning. Planning website includes several stages, including development, estimates, staged development, requirements capture, risk and change management control procedures, business case studies, user interface prototypes and overall project control.

Proper planning ensures that the project doesn't move away from its targeted goals, while the customer gets a clear definition of the project, is kept up to date on the project's status, and has ready access to project deliverables at any point in time.